Privacy STATEMENTS

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OUR PRIVACY POLICIES

At Classic Compounding Chemist (ABN 65 294 037 466), we take your privacy seriously and are committed to safeguarding the information you provide to us. This Privacy Statement outlines our policies and practices regarding the collection, use, and protection of your personal information when you visit our website or engage with our services.

Information We Collect

We may collect personal information from you when you visit our website, interact with our online services, or communicate with us. This information may include:

Personal Identifiers: Such as your name, contact details (email address, phone number), and date of birth.

Prescription Information: When you request compounded medications or related healthcare services, we may collect prescription details and medical history.

Payment Information: If you make online purchases or payments, we collect payment information such as credit card numbers or other financial details.

Communication Data: Information you provide when contacting us, such as email correspondence or customer service inquiries.

Website Usage Data: We may collect data about your interaction with our website, including IP address, browser type, pages visited, and referral sources.

How We Use Your Information

We use the information we collect for the following purposes:

Providing Services: To fulfil your requests for compounded medications, process orders, and provide healthcare-related services.

Communication: To respond to your inquiries, send important updates, and provide customer support.

Personalization: To tailor your experience on our website and customize our services based on your preferences.

Marketing: To send you promotional offers, newsletters, and healthcare-related information, if you opt to receive such communications.

Compliance: To comply with legal obligations and regulations related to healthcare and data protection.

Data Security

We implement strict security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include secure data storage, encryption, access controls, and regular security audits.

Sharing Your Information

We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as payment processors, shipping companies, and healthcare professionals involved in your care. We will not sell, rent, or trade your personal information to third parties for marketing purposes without your explicit consent.

Cookies and Tracking Technologies

Our website may use cookies and tracking technologies to enhance your browsing experience and gather information about how you use our site. You can manage your cookie preferences through your browser settings.

Your Privacy Choices

You have the right to access, update, or delete your personal information, as well as to withdraw your consent for marketing communications. You can contact us to exercise these rights or request more information about our privacy practices.

Children's Privacy

Our services are intended for individuals of legal age. We do not knowingly collect or store personal information from under-aged children unless authorised/agreed by parents or legal guardians.

Changes to this Privacy Statement

We may update this Privacy Statement to reflect changes in our practices or legal requirements. Any updates will be posted on our website with an updated revision date.

By using our website or engaging with our services, you consent to the practices described in this Privacy Statement. If you have questions or concerns about our privacy practices, please [contact us](link to contact page). Your privacy and trust are important to us, and we are committed to protecting your personal information.